NDIS Travel and Transport Assistance Provider in Melbourne

People with disabilities have serious mobility issues that make it difficult for them to walk or travel. NDIS transport assistance is designed to help eligible beneficiaries obtain the kind of transport support that they need for travelling outside their home. Excel Care Group is one of the best NDIS transport providers in Melbourne, helping participants travel comfortably to anywhere they want.

Assisted travel and transport services from NDIS transport providers allow you to keep your doctor’s appointment or travel to work with ease. Our trained and skilled staff members can also help you learn to use public transport or travel along with you to a community event if required. NDIS also provides funding for private transport or disability-friendly vehicles for participants, whose disability restricts them from using public transport.

What Does NDIS Travel and Transport Assistance Look Like?

We offer a broad range of NDIS transport assistance services that covers all the travel and transport needs of people with disabilities. Some of these are:

  • Learning to use public transport: Our trained instructors help you learn to use public transport. There are many disability-friendly public transport systems in Melbourne. However, you need to learn how to use them effectively and independently. Our care providers help you learn this key skill and also accompany you on your journey to increase your confidence.
  • Shopping with a support provider: Going to a grocery shop or a medical store is a common activity for most people. But given the nature of your disability, you may find yourself restricted in your movement. Our support workers go shopping with you - which allows you to check and feel the products before buying. Shopping is also a positive experience for most people that fills them with happiness and optimism.
  • Visiting park, library, restaurant or beach: With your NDIS funds you can also get support workers to accompany you for various relaxing and leisure activities. From a stroll to the park in the neighbourhood to a visit to a library or beach – you can get assistance for all your travel needs. This helps to break the monotony of your daily routine and bring in much-needed positivity.
  • Personal vehicle: NDIS travel and transport assistance also provides a support worker who can drive you to your destination if you own a personal vehicle. Furthermore, we can help you add certain modifications that allow you to operate your vehicle independently. This significantly increases independence and is a much-needed confidence booster.

Levels of Transport-Related Support for NDIS Beneficiaries

NDIS guidelines specify three levels of NDIS travel or transport-related support for eligible participants. Assistance with transportation for people with disabilities is based on their needs, the nature of their disability and the core support that they require.

These are:

  • Level 1: This level of support is provided to beneficiaries who are not studying or working but are looking for community participation.
  • Level 2: This is the funding or support level for those participants who are studying part-time or are working or taking part in a day program. Transport support to such participants is also provided for leisure activities.
  • Level 3: This is the highest level of support that is provided to eligible participants who are working or are actively looking for a job. It is also provided to participants who are unable to use public transport due to the nature of their disability but require NDIS transport assistance.

There is an additional level of support under the category of exceptional circumstances that are given to those participants who have other support as part of their plan that can help them get employed.

Why Choose Excel Care Group As Your NDIS Transport Support Provider?

Excel Care Group is one of the most trusted NDIS transport providers in Melbourne. Our care providers and transport specialists assist you with all your travel and transport requirements. Be it a stroll to the park near your home or to a community event far from your home, you can count on us for smooth and hassle-free travel.

All our assistance with transportation for people with disabilities is NDIS-approved and delivered by trained and experienced support staff. You can count on our friendly, empathic and supportive caregivers for stress-free and reliable services - be it taxis, rideshares or public transport.

With us you always get:

  • Reliable services
  • Trained and friendly staff
  • Easy bookings
  • Flexible timings
  • City-wide coverage
  • Transparent dealings

For queries on any of our NDIS transport assistance services or to discuss your requirements, you can call us on 1300 392 352 / 03 9117 0288 / 0452 542 352. You can also email us your questions and requests for more information at admin@excelcaregroup.com.au or simply fill out our online form.

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